Last updated: October 2025
Welcome to the website of eHealth Solutions Ltd (“we”, “our”, “us”). Please read these Terms and Conditions carefully before using our website or any of our software products and services.
By accessing or using this website or any eHealth Solutions software, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our website or products.
1. About Us
eHealth Solutions Ltd
Company number: 13084298
Registered office: Tricorne Stables, 15a Sandy Lane, Wokingham, England, RG41 4DD
Email: info@ehealthsolutions.co.uk
We are a UK-based software company providing healthcare technology solutions, including:
- ePrivate Prescription (EPP) – electronic prescribing software for private prescribers
- EMRpro – electronic medical records software for clinics
- eHealth Rx Network – a national network linking prescribers and partner pharmacies
2. Use of Our Website and Services
You agree to use our website and software only for lawful purposes and in accordance with these Terms.
You must not:
- Use our website or systems for any unlawful, fraudulent, or malicious purpose.
- Attempt to gain unauthorised access to our servers, databases, or systems.
- Copy, reproduce, distribute, or modify any content without our prior written consent.
We reserve the right to suspend or terminate access to our website or any of our systems at any time if misuse is suspected.
3. Intellectual Property
All content, software, text, graphics, logos, and other materials on this website and our software platforms are the property of eHealth Solutions Ltd or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not use our name, logo, or software content without written permission.
4. Software Licensing
Access to our software products (EPP, EMRpro, eHealth Rx Network) is provided under subscription or partnership agreements.
All users must comply with the terms outlined in their specific licence or service agreement.
You must:
- Keep login credentials secure and confidential.
- Use the software only for legitimate professional healthcare purposes.
- Not share or sublicense access without prior written consent.
We reserve the right to suspend access for misuse, non-payment, or breach of licence.
5. Data Protection and Privacy
We comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
Personal data collected through our website or software is processed in accordance with our Privacy Policy.
All patient data entered into our software remains the responsibility of the data controller (e.g., the prescriber, clinic, or pharmacy). eHealth Solutions Ltd acts as a data processor for the purpose of providing software services.
6. Liability Disclaimer
While we strive to ensure our website and software are accurate, secure, and up to date, we make no representations or warranties of any kind regarding:
- Accuracy, reliability, or completeness of the content.
- Availability or uninterrupted operation of the website or software.
To the fullest extent permitted by law, we will not be liable for:
- Any indirect or consequential loss or damage.
- Any loss of data, profits, or business resulting from the use or inability to use our services.
Healthcare professionals remain fully responsible for their own clinical decisions and compliance with relevant regulatory standards.
7. Links to Third Parties
Our website may contain links to third-party websites or services. These are provided for convenience only and do not signify endorsement. We are not responsible for the content, security, or privacy practices of third-party websites.
8. Changes to These Terms
We may update or modify these Terms from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of our website or services after such changes constitutes acceptance of the updated Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
If you have any questions about these Terms, please contact us at:
📧 info@ehealthsolutions.co.uk
📍 Tricorne Stables, 15a Sandy Lane, Wokingham, RG41 4DD
